Privacy Policy

01. Information We Collect

We may collect the following information when you visit our website, make a donation or contact us:

• -Name, email address and mobile number.
• -Postal address and country of residence, where provided.
• -Donation amount, transaction reference and payment status.
• -Information required for donation acknowledgements and statutory compliance.
• -Messages, enquiries and other information voluntarily submitted by you.
• -Technical information such as browser type, device information and IP address, where collected.

02. How We Use Your Information

We use personal information to process donations, issue acknowledgements where applicable, respond to enquiries, maintain records, meet legal and accounting obligations, prevent fraudulent transactions and improve our website.

We may also send information about our charitable activities where appropriate and legally permitted.

03. Payment Security

Online payments are processed through third-party payment gateway providers. Payment credentials such as complete card numbers, CVV numbers and passwords are generally handled by the relevant payment provider and are not intended to be stored by our organisation.

04. Sharing of Information

We do not sell or rent personal information.

Information may be shared with payment processors, authorised service providers, auditors, professional advisers or government authorities where necessary for legitimate operational, legal or regulatory purposes.

05. Cookies and Third-Party Services

Our website may use cookies and similar technologies to improve functionality, security and visitor experience.

External payment providers and linked websites may operate under their own privacy policies. We encourage visitors to review those policies before using their services.

06. Data Protection

We take reasonable measures to safeguard personal information against unauthorised access, disclosure, alteration or misuse. No electronic system, however, can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the stated purposes or as required by applicable law.

07. Privacy Enquiries

For questions or requests relating to personal information, please contact us using the details below.